Privacy Policy

Updated on: 6th of Apr, 2026

This Privacy Policy describes how Systemprepo.io ("we", "our", or "us") collects, uses, and protects your information when you use our Service. By accessing or using the platform, you acknowledge that you accept the practices and policies outlined below and consent to the collection and use of your information as described.

1. Information We Collect

Profile and Account Data:
Email address, username, and authentication data (via Clerk or supported providers).

Payment Data:
Payment method type, last 4 digits of card, and billing email. Payments are processed securely via Stripe. We do not store full card details.

Device & Technical Data:
IP address, browser type, device type, and operating system.

Usage & Analytics Data:
Page views, time spent, feature usage, and progress tracking to improve the platform.

User-Provided Data:
Messages, feedback, and interactions such as emails or community participation.

2. Sources of Data

We collect data directly from you when you create an account, use the Service, or contact support.

We also collect data automatically through cookies, analytics tools, and usage tracking.

Third parties such as Stripe (payments), Clerk (authentication), and analytics providers may also supply relevant data.

3. How We Use Your Information

We use your data to:
• Provide access to the platform and features
• Process payments
• Track progress and performance
• Improve content and user experience
• Provide customer support
• Maintain platform security

Legal basis includes contractual necessity, legitimate interests, and user consent where applicable.

4. Data Sharing

We only share data with trusted third parties:
• Stripe (payment processing)
• Clerk (authentication)
• Leaderboard (community access)

We do not sell or rent your personal data.

5. Data Storage and Security

We use industry-standard security measures including encryption, secure infrastructure, and hashed credentials.

Sensitive data is never stored in plaintext, and payment data is handled exclusively by Stripe.

We maintain backups and security practices to protect your information.

6. Your Rights

You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Request data export
• Object to or restrict processing

To exercise these rights, contact: support@systemprepo.io

7. Data Retention

Account data is retained while your account is active.

Payment records are retained for legal and tax obligations.

Analytics data is anonymized where possible.

You may request deletion of your data at any time.

8. Cookies and Tracking

We use essential cookies for authentication and functionality.

We use privacy-focused analytics and do not use advertising cookies.

You can control cookies through your browser settings.

9. Data Breach Policy

If a data breach occurs, we will notify affected users within 72 hours where feasible.

Notifications will include details of the breach, affected data, and actions taken.

10. International Data Transfers

Your data may be processed outside the United Kingdom.

We ensure appropriate safeguards such as contractual protections and secure infrastructure.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the Service after changes indicates acceptance.

12. Contact Information

If you have any questions, contact us at:
support@systemprepo.io

Systemprepo.io
Knightsbridge, London, United Kingdom